Tuesday, March 1, 2011

Jobs On Albany: Customer Information Representative (Albany)

Jobs On Albany
by http://jobsonalbany.blogspot.com

Customer Information Representative (Albany)
1 Mar 2011, 5:50 am

:
Summary
Handle a variety of duties and responsibilites including administrative and customer support.

Duties and Responsibilities
* Answer incoming telephone calls on multi-line system

* Responsible for ordering and maininting inventory of office supplies, wireless telephones and other devices

* Research and resolve customer issues/complaints by working directly with billing, service, sales and installation departments.

* Process and report on discontinuances in system.

* May assist with resales

* Provide administrative support to SSO in areas of order entry, activity reduction, contract and proposal preparation, scheduling, and general office support.

* Other duties as assigned.



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